Research summaries:

Summaries of the research the Digital Transformation Office (DTO) and federal departments undertook to make it easier for people to find and understand Government of Canada information and services on Canada.ca.

List of research summaries

• Travel restrictions study
• Trust study: Canada.ca design elements
• Canada Child Benefit
• Wayfinding on Canada.ca
• Employment Insurance caregiving benefits
• Citizenship test optimization project
• Delivering government services through conversation design
• Electronic Procurement Solution (EPS) portal
• Recalls and safety alerts search optimization, Round 2
• Travel advice and advisories
• Contact the Canada Revenue Agency (CRA)
• Student loans and grants optimization
• Employment insurance maternity and parental benefits
• Find a job
• CRA business registration and account maintenance
• Recalls and safety alerts
• Tax filing
• Weather optimization
• Diseases and immunization

Past projects with our partners

Learn about work we’ve done with other departments and organizations to improve task success on Canada.ca:

• Working with partners