GC Task Success Survey: Canada.ca design system
The GC Task Success Survey is a continuously running web intercept survey that asks questions related to three key elements: task success, ease, and satisfaction.
Get started
Measuring the visitor experience of Canada.ca.
Why measure task success
How the GC Task Success Survey benefits digital government needs
Survey methods
Survey questions and methodology
How to use survey results
Actions and case studies
Accessing and analyzing survey data
Understanding results and visitor comments from your survey
Survey results, reports, and comments
Get survey datasets, access and download responses
How to analyze comments
Methods for analyzing open text
Sharing survey insights
Tips for communicating your findings
Deciding what to improve
Framework to prioritize continuous improvement work
Managing survey tasks
Guidance for writing tasks, adding or editing tasks, current and past task lists
Choosing and writing tasks
Identify your top tasks, best practices for writing clear task labels
Adding or editing tasks
How to make changes to your task lists
Request a custom task list
Collect targeted survey data on specific content like a program or campaign
Task list clean up
Best practices for keeping your task lists up to date
Support and updates
Where to go for help with the GC Task Success Survey
Contact and support
Office hours, contacts, working group
Page details
- Date modified: