Contact and support for the GC Task Success Survey: Canada.ca design
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The survey is a collaboration between Principal Publisher and the Canada.ca Experience Office.
When to contact the Canada.ca Experience Office
Contact the Canada.ca Experience Office for questions related to:
- the Feedback Viewer tool
- writing tasks
- taking action and implementing changes
- joining the working group
Email: cds.dto-btn.snc@servicecanada.gc.ca
When to contact Principal Publisher
Contact the Principal Publisher for questions related to:
- technical question for the survey and invitation manager
- improving your survey results
- custom task lists
- updates to task lists
- suggesting changes to the survey design (questions, functionality)
- feedback analysis
Submit a Service Desk request (internal only) using the following categories from the drop-down menus:
| Updates to task lists | Category > Website Surveys Subcategory > GC Task Success Survey: Request edit to the task list |
|---|---|
| Review task lists | Category > Website Surveys Subcategory > GC Task Success Survey: Task list review |
| Request a custom task list | Category > Website Surveys Subcategory > GC Task Success Survey: Request a custom task list |
| Improve survey results | Category > Website Surveys Subcategory > GC Task Success Survey: Other |
| Survey invitations | Category > Website Surveys Subcategory > Invitation manager: Support |
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