Travel documents: Working with partners

Help visitors to Canada to clearly understand what documentation is required to enter.

Date

2017

Partner department

• Immigration, Refugees and Citizenship Canada (IRCC)

Why this work matters

• IRCC processes about 1,000,000 Visa applications a year
• IRCC expects 3,200,000 Electronic Travel Authorization applications this year

Task scenarios tested and improved

• Find out what I need to come to Canada as a tourist from my country.
• Find out what I need to come to Canada as a Canadian permanent resident.
• Find out what I need to come to Canada as a former Canadian permanent resident.
• Find out what I need to come to Canada as a Canadian dual citizen.
• Find out what I need to come to Canada from the USA with an American passport.
• Find out what I need to transit through a Canadian airport coming from China?

Research summary

Travel documents