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Contact the CRA: Working with partners

Make it easier for Canadians to find the correct phone number or mailing address for specific services related to the Canada Revenue Agency (CRA).



Partner department

Why this work matters

Improving the usability of contact information for the Canada Revenue Agency will:

Task success

Before After Improvement to task success
40% 85% +45%pts

Task scenarios tested and improved

Research summary

Contact the Canada Revenue Agency (CRA)

Page details

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