Top tasks for Canada.ca: Canada.ca design
People come to our digital channels to get specific things done. This inventory includes the 50 most in-demand tasks across the Government of Canada – we are working to improve the information and services supporting these top tasks so that people can more successfully find and complete them.
For details on how this inventory was created, see:
Government of Canada 50 Top Tasks Inventory
Data source: April 1, 2023 - March 31, 2024
| Rank | Task | Institution(s) | GC Task Success Survey responses |
|---|---|---|---|
| 1 | Apply for a work permit | Immigration, Refugees and Citizenship Canada | 50644 |
| 2 | Check your application status | Immigration, Refugees and Citizenship Canada | 30560 |
| 3 | Check online mail | Canada Revenue Agency | 17319 |
| 4 | Access My Account | Canada Revenue Agency | 17254 |
| 5 | Apply for a visitor visa to Canada | Immigration, Refugees and Citizenship Canada | 14347 |
| 6 | Apply for Canadian citizenship | Immigration, Refugees and Citizenship Canada | 14027 |
| 7 | Study in Canada – for non-Canadians | Global Affairs Canada/Immigration, Refugees and Citizenship Canada | 10775 |
| 8 | Check if you need a visa or electronic travel authorization (eTA) to travel to Canada | Immigration, Refugees and Citizenship Canada | 9736 |
| 9 | Immigrate through Express Entry | Immigration, Refugees and Citizenship Canada | 9594 |
| 10 | Renew a Canadian passport | Immigration, Refugees and Citizenship Canada | 7706 |
| 11 | Contact Immigration, Refugees and Citizenship Canada | Immigration, Refugees and Citizenship Canada | 7570 |
| 12 | View or download T4 and other tax slips | Canada Revenue Agency | 7158 |
| 13 | My Service Canada Account (MSCA) - Sign in | Employment and Social Development Canada | 7003 |
| 14 | File a Personal tax return | Canada Revenue Agency | 6513 |
| 15 | Employment Insurance (EI) - Submit an Employment Insurance Report | Employment and Social Development Canada | 6349 |
| 16 | Check processing times | Immigration, Refugees and Citizenship Canada | 6173 |
| 17 | Get a copy of a notice of assessment or reassessment | Canada Revenue Agency | 5997 |
| 18 | Jobs in the federal public service | Public Service Commission of Canada | 4786 |
| 19 | Employment Insurance (EI) - Apply for Employment Insurance | Employment and Social Development Canada | 4166 |
| 20 | My Service Canada Account (MSCA) - Check your Employment Insurance (EI) claim status and correspondence | Employment and Social Development Canada | 3906 |
| 21 | Find a job in the private sector | Employment and Social Development Canada | 3786 |
| 22 | Find out when I can expect my tax refund | Canada Revenue Agency | 3626 |
| 23 | GST/HST - File a return | Canada Revenue Agency | 3621 |
| 24 | Immigrate as a provincial nominee | Immigration, Refugees and Citizenship Canada | 3608 |
| 25 | Apply for an Electronic Travel Authorization (eTA) | Immigration, Refugees and Citizenship Canada | 3369 |
| 26 | My Service Canada Account (MSCA) - View payment information | Employment and Social Development Canada | 3177 |
| 27 | Find my Tax-free savings Account (TFSA) contribution limit | Canada Revenue Agency | 3165 |
| 28 | IRCC secure account - register, sign in, help | Immigration, Refugees and Citizenship Canada | 3068 |
| 29 | Make a payment to the Canada Revenue Agency | Canada Revenue Agency | 2892 |
| 30 | Sponsor your family members to immigrate to Canada | Immigration, Refugees and Citizenship Canada | 2889 |
| 31 | Find an IRCC application package or form | Immigration, Refugees and Citizenship Canada | 2868 |
| 32 | Get, renew or replace a permanent resident card | Immigration, Refugees and Citizenship Canada | 2777 |
| 33 | Find a visa application centre | Immigration, Refugees and Citizenship Canada | 2428 |
| 34 | Get current and forecasted weather for your location | Environment and Climate Change Canada | 2428 |
| 35 | Apply for a new Canadian passport | Immigration, Refugees and Citizenship Canada | 2407 |
| 36 | Benefits for people with disabilities | Employment and Social Development Canada | 2315 |
| 37 | Open a My Account | Canada Revenue Agency | 2027 |
| 38 | Find out which tax deductions, credits, or expenses I can claim | Canada Revenue Agency | 1995 |
| 39 | Calculate payroll deductions | Canada Revenue Agency | 1838 |
| 40 | Sign up for direct deposit or update your banking information | Canada Revenue Agency/Public Services and Procurement Canada | 1772 |
| 41 | Pension payment dates | Employment and Social Development Canada | 1704 |
| 42 | Travel advice and advisories | Global Affairs Canada | 1695 |
| 43 | Scholarships to study in Canada | Global Affairs Canada | 1688 |
| 44 | Old Age Security (OAS) - View payment amounts | Employment and Social Development Canada | 1623 |
| 45 | My Service Canada Account (MSCA) - Register for an account | Employment and Social Development Canada | 1589 |
| 46 | Find my Registered Retirement Savings Plan (RRSP) contribution limit | Canada Revenue Agency | 1584 |
| 47 | How to extend your stay in Canada | Immigration, Refugees and Citizenship Canada | 1526 |
| 48 | Check the status of a passport application | Immigration, Refugees and Citizenship Canada | 1435 |
| 49 | Apply for the Canada Child Benefit (CCB) | Canada Revenue Agency | 1416 |
| 50 | Access your pay (MyGCPay, CWA, Phoenix) | Public Services and Procurement Canada/Treasury Board of Canada Secretariat | 1390 |
Previous data
Top 50 tasks: 2022 - 2023
Data source: April 1, 2022 - March 31, 2023
| Rank | Task | Institution(s) | GC Task Success Survey responses |
|---|---|---|---|
| 1 | Check your application status | Immigration, Refugees and Citizenship Canada | 42347 |
| 2 | Apply for a work permit | Immigration, Refugees and Citizenship Canada | 29094 |
| 3 | Apply for a visitor visa to Canada | Immigration, Refugees and Citizenship Canada | 14206 |
| 4 | Check online mail | Canada Revenue Agency | 13703 |
| 5 | Access My Account | Canada Revenue Agency | 12973 |
| 6 | Apply for Canadian citizenship | Immigration, Refugees and Citizenship Canada | 11953 |
| 7 | Study in Canada – for non-Canadians | Immigration, Refugees and Citizenship Canada | 11548 |
| 8 | Immigrate through Express Entry | Immigration, Refugees and Citizenship Canada | 11392 |
| 9 | Jobs in the private sector | Employment and Social Development Canada | 10323 |
| 10 | Jobs in the federal public service | Canada Revenue Agency | 8483 |
| 11 | See my T4 information | Canada Revenue Agency | 8423 |
| 12 | Contact Immigration, Refugees and Citizenship Canada | Immigration, Refugees and Citizenship Canada | 8076 |
| 13 | Check processing times | Immigration, Refugees and Citizenship Canada | 7009 |
| 14 | Get a copy of a notice of assessment or reassessment | Canada Revenue Agency | 6983 |
| 15 | Submit an Employment Insurance (EI) report | Employment and Social Development Canada | 6232 |
| 16 | My Service Canada Account (MSCA) - Check your Employment Insurance (EI) claim status and correspondence | Employment and Social Development Canada | 5586 |
| 17 | My Service Canada Account (MSCA) - Sign in | Employment and Social Development Canada | 5584 |
| 18 | Check if you need a visa or electronic travel authorization (eTA) to travel to Canada | Immigration, Refugees and Citizenship Canada | 5357 |
| 19 | ArriveCAN - Make a customs and immigration declaration before flying into Canada | Canada Border Services Agency | 5272 |
| 20 | Renew a Canadian passport | Immigration, Refugees and Citizenship Canada | 5042 |
| 21 | Employment Insurance (EI) - Apply for Employment Insurance | Employment and Social Development Canada | 4964 |
| 22 | Immigrate as a provincial nominee | Immigration, Refugees and Citizenship Canada | 4367 |
| 23 | COVID-19 requirements for travellers | Public Health Agency of Canada | 4041 |
| 24 | Apply for a new Canadian passport | Immigration, Refugees and Citizenship Canada | 3943 |
| 25 | Find out when I can expect my tax refund | Canada Revenue Agency | 3876 |
| 26 | File a GST/HST return | Canada Revenue Agency | 3248 |
| 27 | IRCC secure account - register, sign in, help | Immigration, Refugees and Citizenship Canada | 2920 |
| 28 | Sponsor your family members to immigrate to Canada | Immigration, Refugees and Citizenship Canada | 2878 |
| 29 | Make a payment to the Canada Revenue Agency | Canada Revenue Agency | 2851 |
| 30 | Open a My Account | Canada Revenue Agency | 2695 |
| 31 | Get, renew or replace a permanent resident card | Immigration, Refugees and Citizenship Canada | 2654 |
| 32 | Vaccines and treatment | Health Canada | 2631 |
| 33 | Find an IRCC application package or form | Immigration, Refugees and Citizenship Canada | 2586 |
| 34 | Find my Tax-free savings Account (TFSA) contribution limit | Canada Revenue Agency | 2464 |
| 35 | Scholarships to study in Canada | Global Affairs Canada | 2373 |
| 36 | Find out which tax deductions, credits, or expenses I can claim | Canada Revenue Agency | 2339 |
| 37 | My Service Canada Account (MSCA) - View payment information | Employment and Social Development Canada | 2295 |
| 38 | Travel advice and advisories | Global Affairs Canada | 1978 |
| 39 | Find a visa application centre | Immigration, Refugees and Citizenship Canada | 1941 |
| 40 | COVID-19 cases, statistics | Health Canada | 1765 |
| 41 | Find out if you can enter Canada | Canada Border Services Agency | 1733 |
| 42 | Find my Registered Retirement Savings Plan (RRSP) contribution limit | Canada Revenue Agency | 1581 |
| 43 | My Service Canada Account (MSCA) - Register for an account | Employment and Social Development Canada | 1538 |
| 44 | Apply to work and travel abroad with International Experience Canada (IEC) as a Canadian | Canada Border Services Agency | 1518 |
| 45 | Employment Insurance (EI) - Check eligibility | Employment and Social Development Canada | 1504 |
| 46 | Search censuses | Library and Archives Canada | 1490 |
| 47 | Find out how much my benefit payment will be | Canada Revenue Agency | 1476 |
| 48 | Symptoms of COVID-19 | Health Canada | 1473 |
| 49 | Get an income tax form and guide | Canada Revenue Agency | 1471 |
| 50 | Calculate payroll deductions | Canada Revenue Agency | 1464 |
Top 50 tasks: 2021 - 2022
Data source: April 1, 2021 - March 31, 2022
| Rank | Task | Institution(s) | GC Task Success Survey responses |
|---|---|---|---|
| 1 | Check your application status | Immigration, Refugees and Citizenship Canada | 37747 |
| 2 | IRCC secure account - register, sign in, help | Immigration, Refugees and Citizenship Canada | 11842 |
| 3 | Apply for a work permit | Immigration, Refugees and Citizenship Canada | 10663 |
| 4 | Immigrate through Express Entry | Immigration, Refugees and Citizenship Canada | 9417 |
| 5 | Submit an Employment Insurance (EI) report | Employment and Social Development Canada | 8885 |
| 6 | See my T4 information | Canada Revenue Agency | 8533 |
| 7 | Get a copy of a notice of assessment or reassessment | Canada Revenue Agency | 8018 |
| 8 | Study in Canada – for non-Canadians | Immigration, Refugees and Citizenship Canada | 7594 |
| 9 | Check the status of an Employment Insurance (EI) claim | Employment and Social Development Canada | 7390 |
| 10 | Canada Recovery Benefit (CRB) | Canada Revenue Agency | 6633 |
| 11 | Apply for a visitor visa to Canada | Immigration, Refugees and Citizenship Canada | 6275 |
| 12 | Jobs in the federal public service | Canada Revenue Agency | 6189 |
| 13 | Check [CRA] online mail | Canada Revenue Agency | 6056 |
| 14 | Jobs in the private sector | Employment and Social Development Canada | 5931 |
| 15 | Check processing times | Immigration, Refugees and Citizenship Canada | 5681 |
| 16 | Apply for Employment Insurance (EI) regular benefits | Employment and Social Development Canada | 5185 |
| 17 | Apply for Canadian citizenship | Immigration, Refugees and Citizenship Canada | 4602 |
| 18 | Contact Immigration, Refugees and Citizenship Canada | Immigration, Refugees and Citizenship Canada | 4541 |
| 19 | COVID-19 cases, statistics | Health Canada | 3615 |
| 20 | COVID-19 testing requirements for travellers | Public Health Agency of Canada | 3565 |
| 21 | Travel outside Canada | Global Affairs Canada | 3531 |
| 22 | Restrictions on travel to Canada (quarantine, testing) | Canada Border Services Agency | 3515 |
| 23 | Vaccines and treatment | Health Canada | 3437 |
| 24 | Get your Canadian COVID-19 proof of vaccination | Health Canada | 3352 |
| 25 | Travel advice and advisories | Global Affairs Canada | 3190 |
| 26 | Open a My Account | Canada Revenue Agency | 3049 |
| 27 | Immigrate as a provincial nominee | Immigration, Refugees and Citizenship Canada | 2609 |
| 28 | Canada Recovery Sickness Benefit (CRSB) | Canada Revenue Agency | 2563 |
| 29 | ArriveCAN - Submit travel information or daily symptoms | Canada Border Services Agency | 2371 |
| 30 | File a GST/HST return | Canada Revenue Agency | 2138 |
| 31 | Sponsor your family members to immigrate to Canada | Immigration, Refugees and Citizenship Canada | 2136 |
| 32 | Find an IRCC application package or form | Immigration, Refugees and Citizenship Canada | 2067 |
| 33 | [COVID] Symptoms and testing | Health Canada | 2051 |
| 34 | Canada Worker Lockdown Benefit (CWLB) | Canada Revenue Agency | 2047 |
| 35 | Find my Tax-free savings Account (TFSA) contribution limit | Canada Revenue Agency | 1962 |
| 36 | Find out when I can expect my tax refund | Canada Revenue Agency | 1937 |
| 37 | Make a payment to the Canada Revenue Agency | Canada Revenue Agency | 1840 |
| 38 | Find out which tax deductions, credits, or expenses I can claim | Canada Revenue Agency | 1806 |
| 39 | Check if you need a visa or electronic travel authorization (eTA) to travel to Canada copy | Immigration, Refugees and Citizenship Canada | 1725 |
| 41 | My Service Canada Account (MSCA) - register, sign in, help | Employment and Social Development Canada | 1699 |
| 42 | Check requirements when flying to Canada | Canada Border Services Agency | 1681 |
| 43 | Canada Recovery Caregiving Benefit (CRCB) | Canada Revenue Agency | 1637 |
| 44 | Get, renew or replace a permanent resident card | Immigration, Refugees and Citizenship Canada | 1621 |
| 45 | Sign up for direct deposit or update your banking information | Environment and Climate Change Canada | 1613 |
| 46 | Apply for a new Canadian passport | Immigration, Refugees and Citizenship Canada | 1585 |
| 47 | Comprehensive Ranking System (CRS) tool - skilled immigrants (Express Entry) | Immigration, Refugees and Citizenship Canada | 1560 |
| 48 | Find out if you can enter Canada | Canada Border Services Agency | 1441 |
| 49 | Travel inside Canada [COVID-19] | Health Canada | 1368 |
| 50 | Get an income tax form and guide | Canada Revenue Agency | 1353 |
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